SHIPPING & ORDER PROCESSING
We ship handcrafted silver jewelry worldwide with tracked international delivery. Most pieces are handcrafted after purchase according to your selected ring size, finish, engraving, or personalization.
Made to Order Jewelry
Each item is individually handcrafted after the order is placed. Since most of our jewelry is made to order, production begins only after purchase to ensure the correct size, finish, and customization.
Processing time
Our standard processing time is 10–12 business days.
This includes manufacturing, finishing, quality control, packaging, and preparation for shipment. We always try to complete orders as quickly as possible.
Please note that weekends and public holidays are not included in processing time.
Shipping Cost
Shipping cost depends on your location and is automatically calculated at checkout.
We offer FREE standard shipping on orders over $99.
Shipping Time
Estimated Standard Shipping (Postal Service) delivery times from the shipping date:
• USA: 12–21 days (USPS)
• Canada: 14–21 days
• Europe: 10–14 days
• Australia, New Zealand & Oceania: 3–4 weeks
• Other Countries: 3–4 weeks
We do our best to meet these shipping estimates, but delivery times cannot be guaranteed and may vary depending on postal services, customs clearance, weather conditions, holidays, and local delivery operations.
Customs & Import Taxes
Buyers are responsible for any customs duties, VAT, import taxes, or local fees that may apply in their country. INDIGO JEWELRY is not responsible for delays caused by customs processing.
