INDIGO jewelry
Earring Repair & Restoration
Earring Repair & Restoration
How Mail-In Jewelry Repair Works
How Mail-In Jewelry Repair Works
Send Your Jewelry → We Repair It → Get It Back Like New
A simple and reliable way to professionally restore your jewelry. Just send your item to us by mail — we handle the repair with care and craftsmanship, then safely ship it back to you ready to wear again.
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✔ No local jeweler nearby? We repair by mail
✔ Save time — no workshop visits required
✔ Free repair estimate
✔ No upfront payment required
✔ Professional jewelry repair by experienced jewelers
✔ Fast turnaround — most repairs completed in up to 3 business days
✔ Secure tracked shipping & return delivery included
✔ 60-day warranty on repair work
Learn More About Our Repair Service →
Final price guarantee — no hidden fees
✅ No upfront payment required
✅ Return shipping cost already included
✅ 60-day warranty on repair work
Professional repair for broken hoop earrings and sterling silver stud earrings. This service includes post soldering for hinged/hoop earrings, stud earring back replacement, and minor structural repair for sterling silver and gold jewelry.
Whenever possible, we carefully refinish the repaired area so it blends naturally with the original earring and maintains a seamless appearance.
✔ Price includes polishing and professional finishing after repair.
✔ Please send both earrings as a pair whenever possible to ensure a matching finish and consistent appearance after repair.
How to Ship Your Jewelry
How to Ship Your Jewelry
Please take photos of your jewelry before shipping your package.
1. Carefully pack your jewelry in a small protective box or padded envelope.
2. Use tracked shipping only with insurance whenever possible.
- For customers within the Czech Republic, we recommend using the Czech Post service “Cenné psaní”. This letter can be used to send precious metals and stones and products made from them.
3. Enter your shipment tracking number in the repair request form.
4. Submit the form after your package has been shipped.
Atelier Shipping Address
Atelier Shipping Address
INDIGO Jewelry Atelier in the Czech Republic:
- Vitalii Somkin
- Kolma 166/18
- Karlovy Vary
- 360 01, Czech Republic
- tel.+420 723 090 099
What Happens After We Receive It
What Happens After We Receive It
Once your jewelry arrives, we inspect it, confirm the repair possibility and contact you with the final repair cost.
Payment & Return
Payment & Return
👉 Payment instructions and QR code will be provided after your jewelry is received and inspected by our atelier.
Free return shipping is arranged after repair completion.
Repair Warranty
Repair Warranty
We provide a 60-day warranty on the repair work performed.
*The warranty covers the repaired area only and does not apply to normal wear, accidental damage, or unrelated parts of the jewelry.

CUSTOMIZE YOUR JEWELRY
Don`t you like this model? Do you want to change some details? No problems! Now you can order your Custom Design