Frequently Asked Questions

Will the silver jewelry tarnish over time?

Yes, sterling silver (925) can naturally tarnish over time — this is completely normal and expected, even for the highest quality silver jewelry.

Tarnishing is a natural chemical reaction between silver and elements in the environment, especially:

  • Oxygen
  • Sulfur compounds in the air
  • Moisture and sweat
  • Skincare products and perfumes

This reaction creates a dark or yellowish patina on the surface of the metal.

 👉 Read more... CARE INSTRUCTION

How to prevent tarnishing?

  • Store your jewelry in a dry, airtight container or anti-tarnish pouch.
  • Avoid exposure to water, lotions, perfumes, and household chemicals.
  • Remove your jewelry before bathing, swimming, or exercising.
  • Clean regularly with a silver polishing cloth.

👉 Read more... CARE INSTRUCTION

Will my ring tarnish or turn my finger green?

Green or dark marks are not a defect, but a natural interaction between sterling silver and your body. Skin chemistry is individual. Some people never experience this, while others are more sensitive due to:

  • Higher body acidity
  • Sweating more (e.g., during summer)
  • Using certain skincare products

It doesn’t mean your jewelry is low quality — it just means your skin is unique.

👉 Read more...  WHY SILVER LEAVE LEAVE MARKS

How should I clean my silver jewelry at home?

You can clean your sterling silver jewelry using baking soda, dish soap, and warm water. Gently scrub with an old toothbrush, rinse, and dry with a soft cloth.

👉 Read more .... step-by-step cleaning guide

Do you offer custom engraving?

Yes! Most rings can be personalized. Please message us before purchase.

Do you accept returns?

Yes, we accept returns within 14 days, except for personalized items. Items must be returned in original condition and packaging.

How long does shipping take?

We ship from Ukraine or Czech Republic. Delivery usually takes 2–3 weeks from day of shipment depending on the destination.

Where do you ship from?

Orders are shipped from Ukraine or the Czech Republic, depending on stock. We provide tracking for all orders.

Powered by